Projects

Innovative e-commerce solution: the relaunch of the Selecta web shop

Selecta successfully relaunched its customised international web shop with Arcmedia.

International e-commerce roll-out

Arcmedia had the challenging task of developing the first e-commerce platform based on Magento 2 for Selecta and linking it with a large number of ERP systems on an international level. This ambitious project aimed to create a robust and flexible e-commerce solution that not only covers multiple international locations, but also smoothly integrates different business systems. The relaunch of the web shop is a prime example of how customised digital solutions can increase efficiency while seamlessly connecting international business processes.

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Selecta Webshop
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User experience

Selecta's user experience sets standards in e-procurement for B2B customers. The online shop is seamlessly integrated into the customer's purchasing process and offers a direct connection to customers' internal company shops and ERP-based marketplaces through the integration of Punchout Catalogue functionalities. This technological fine-tuning allows the shop to be tailored precisely to the needs of buyers. A key aspect of this is the use of customer-specific prices, which promote strong and sustainable customer loyalty. This sophisticated system not only makes the purchasing process more efficient, but also more customer-friendly and customisable.
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Technology

The technological basis of Selecta's new web shop is a combination of the powerful Magento e-commerce system and the flexible Symfony framework. Magento offers a robust platform for extensive e-commerce functionalities and excellent scalability, making it ideal for complex B2B requirements. Symfony, known for its modular structure, ideally complements Magento by facilitating the development of customised functions and extensions. This technical symbiosis enables a high degree of customisability and maintainability of the system, resulting in a fast implementation of new features and reliable performance.
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Challenge

The challenges involved in implementing the new e-commerce project were complex. The international roll-out required structured and professional coordination to ensure a diverse offering across different markets and organisations. The integration of the system for numerous internal users ensured that the platform remained functional and efficient at company level.
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Success

The success of the project for Selecta was clearly evident in the increased efficiency and customer satisfaction. The international roll-out of the web shop went smoothly, expanded the market reach and improved the shopping experience for international B2B customers. The seamless integration of the Punchout catalogue functionalities and the adaptation to specific customer needs resulted in a significant increase in user interaction and loyalty.
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Selecta Webshop
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We supported our customer in this project with these services.

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Make the day work

The Selecta Group, based in Switzerland since 1957, is Europe's leading self-service provider of high-quality coffee brands and innovative convenience food solutions in work environments and public areas. As an innovative food tech company, Selecta supplies over 10 million people in 16 European countries with premium coffee, drinks, snacks and fresh meals every day. With an impressive annual turnover of 1.2 billion euros, Selecta's success is built on the passion and dedication of its 6,500 employees.