Digital Strategies and Consulting
Lay the foundations for digital success with a digital strategy.
Find the best solutions
The consultancy and design phase is at the heart of all our projects and the basis for your project’s future success. So we provide expert, tailored advice here as a matter of course. We want to gain a full understanding of your current situation so we know where best to look for the right solutions. The interdisciplinary nature of our teams means that the experts best placed to provide the information you need are always on hand. We work on your digital strategy together in a workshop format.
How we work
Getting to know you
Before we can start advising you on your digital strategy, we will want to know more about you and your ideas. What are your goals? How do you want to achieve them? And what have you already done to get there? Then we discuss next steps together.
Discovery workshop
At a discovery workshop, we determine your company’s current situation and talk to your staff and customers. The aim is to develop a rough concept for your project that includes an implementation schedule and an estimate of the investment required. Together we prioritise the individual use case and potential scenarios. We work in a workshop format using tried and trusted methods and technologies.
B2B or B2B consultancy
The discovery workshop will tell us exactly how we can use our extensive expertise to support and advise you on your digital transformation. Keeping the defined objectives in mind at all times, our experts tailor their advice to your target audience and the sector you operate in (B2B or B2C).
Advice and review during implementation
We continue to focus on the defined objectives during project implementation. It is really important to us that the results of the workshop and the preceding discussions are realistic and achievable. As an agency that develops websites and online shops and uses digital marketing ourselves, we know what measures work and how to implement them within the desired budget and timeframe.
Regular reviews after go-live
Our experts will be there for you even after your project has gone live. We hold regular review meetings with our customers to discuss how the project is performing and whether all the original objectives have been met. Any improvements we propose are backed up with real tracking data and/or UX analyses. We won’t abandon you after your project is over!
Our strengths
Digital strategy & transformation
With our 25+ years of experience, Arcmedia is the ideal partner for businesses looking to enhance their digital presence. As experts in e-business and e-commerce, we can advise you on your digital strategy and do everything necessary to ensure a successful digital transformation for your business. Perhaps you have already embarked on the digitalisation process and aren’t sure whether you are on the right path? We will be delighted to look at your current approach with you and show you optimisations you might want to make and actions you need to take.
Build new business models
Is your business model fit for commercial success in the digital environment? Thanks to our extensive e-commerce experience, everything we do is aimed at achieving commercial success for your business. We are there to make sure that your business model and strategy are ready to face the challenges that digitalisation brings and that you can use them to your best advantage. To save resources and avoid silos, multiple business functions can be digitalised simultaneously.
Digital commerce consultancy
The majority of our B2B and B2C customers are active in e-commerce. We know exactly what it takes to succeed in this domain. Using profitability analyses and calculation models, we show you how you can make your project a success. We know the market and have empirical data from a wide range of sectors – so you can count on our know-how. Our UI design, user experience and web development specialists get involved at the preliminary project stage so you can get the maximum benefit from our interdisciplinary team.
Omnichannel customer experience
“Omnichannel” is the word on everyone’s lips right now. We work with our clients to find ways of aligning on- and offline customer experiences. This doesn’t just mean look and feel: we incorporate a whole range of measures to create a unique and consistent user experience. That’s why Arcmedia Omnichannel Suite is our flagship product.
Digital marketing consultancy
Save resources – and a whole lot of time! We will show you how you can coordinate and above all automate your marketing. Automated campaigns help you deliver relevant, personalised content to your target audience and so improve customer retention. We can also help you with your search engine marketing needs (SEO and SEA).
We are there for you
As owner and CEO of Arcmedia AG for over 25 years, Davide Cortese can advise you on all your digital questions. Get in touch– he has some creative ideas to share.
Davide Cortese / CEO, owner and Director of Consulting